Returns & Exchanges
At Von Dutch, we want to ensure you are completely satisfied with your iconic street style, which is why we offer a 30-day window for returns and exchanges on all eligible items. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the tracking number is scanned to begin the return processing cycle.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.